Flow Partner Program Levels

Last updated: July 10, 2023

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Each level of the Flow Software Partner Program comes with a different set of benefits, which may include but are not limited to, training resources, marketing support, and discounted pricing on Flow Software products and services.

Flow Software reserves the right to modify the requirements and benefits of each Partner level at any time and will make reasonable efforts to provide ninety (90) days' written notice to the Partner.

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‍Partner Levels

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Registered

All partners begin as Registered. The requirements to become a Registered Partner are basic and include signing the Flow Partner Agreement, onboarding with the Flow Software team, and promoting Flow Software within the Partner's market.

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Benefits:

10% discount from retail price on all One Time and Subscription licensed products
No upfront costs
Free support

Demo license of Flow Software
Marketing materials
Free product training
In-depth initial project support

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Requirements:

The Partner must cross-promote Flow Software on their website and allow Flow Software to list their company on its website
Partner’s first deployment of a Flow project must be validated by Flow Customer Success Team
Partner should begin steps to advance towards Core Certification within 90 days of becoming a Registered Partner
Create internal strategy to complete Voice of the Customer sessions with licensed End Users

Certified

Prerequisite – Registered Partner for minimum of 90 days

Partners may apply to become a Certified Partner. To achieve Certified Partner status, the Partner must meet the following requirements:

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Benefits:

All Registered benefits

20% discount from retail price on all One-Time and Subscription licensed products
10% discount on Maintenance contract renewals

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Requirements:

All Registered requirements
At least two members or 20% of the company must hold Flow Core Certification

One joint marketing activity annually, which must be approved by and coordinated alongside Flow Software
Annual Voice of the Customer survey completion greater than 70% annually after first complete year
One Customer success story annually after first complete year

‍Premier

Prerequisite – Certified Partner for minimum of 90 days

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Benefits:

All Registered & Certified benefits
25% discount from retail price on all One-Time and Subscription licensed products.
15% discount on Maintenance contract renewals

Exclusive marketing opportunities with Flow Software

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Requirements:

All Registered & Certified requirements
Minimum annual revenue of $50,000 from new Flow licensing
An additional joint marketing activity annually, which must be approved by and coordinated alongside Flow Software

Annual Voice of the Customer survey completion greater than 80% annually after first complete year
An additional Customer success story annually after first complete year

Founder

Reserved for our early adopter System Integrators that designate Flow as a strategic offering.

Designation of Founder status is solely at the discretion of Flow Software.

‍Rules Around Promotion

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Partner may advance to a higher partner level based on written acknowledgement by Flow Software. Such advancement shall be subject to the terms and conditions set forth in this Agreement. Any advancement shall not modify or affect any existing invoices that were issued under the previous partner level. Existing quotes will receive appropriate level of discount when Partner advances.

Rules Around Demotion

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If a Partner fails to meet the requirements of their Partner level, they will be given a 180-day grace period to remedy the issue. If the issue is not remedied by the end of the grace period, the Partner's status will be downgraded to the appropriate level, and any outstanding quotes will be updated to reflect the appropriate discount. Registered Partners will be removed from the Partner Program and must meet Certified Partner Requirements before being reconsidered for program membership.

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